Sure we could just ask for an ice bucket for that nice bottle of crisp white or bubbly we bought at the airport duty free. But we want to put it in the mini bar in the room that we’ve paid for. And that's not always as easy as it should be. Those sensors that automatically charge to your account anything that you move in the mini bar are a little too ‘big brother’ for us. Just what are people doing to the mini bar contents that has made this so necessary? And they're even doing it in five-star luxury properties? They sure are.
A general manager of a large multinational hotel responds: “Scotch bottles filled with tea, vodka replaced with water, beer cans opened every-so-slightly, emptied, then put back in the fridge... The list is endless! And we just don’t have time to take out every item in every mini bar everyday to check if it’s still intact. But at our hotel we still don’t use the sensor system - despite it obviously being more efficient - because it treats the guests like criminals. However, when we do refurbish the rooms it will be hard not to consider installing them because we lose a lot of money each day through people tampering with the contents of the fridge.”
Well, you know who you are. Will you please just give it up.
So, what annoys you about hotels?
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